Majority of Dublin firms expect AI to boost efficiency, survey shows

According to the Dublin Chamber’s Business Outlook Survey for Q3 2026, 77 % of Dublin businesses anticipate that artificial intelligence will improve efficiency.

The survey, which captured the views of over 200 companies across the Dublin region between 25 August and 18 September, also found that 49 % expect AI to support innovation and 44 % foresee enhancements to customer or client experience.

Respondents highlighted the need for practical training and support to realise these benefits. Dublin Chamber’s Aebhric Mc Gibney said that access to training is critical for employers to identify where AI can add value and to build staff confidence in its use.

Regarding employment impacts, 32 % of firms expect AI adoption to have little or no effect over the next year, 14 % anticipate a fall in employment, 8 % expect an increase, and 18 % said it was too early to assess.

While 38 % of businesses expect AI to reduce costs, 37 % are concerned about increased cybersecurity risks. A separate Dublin Chamber roundtable stressed the importance of human oversight, continuous upskilling and ensuring AI literacy becomes part of education and workforce training.

Source: Dublin Gazette. Photo: Artem Kulinych / Pexels.